Legal Notice and Privacy Policy

1. The Enagás website. The websites of the Enagás Group (hereinafter “Enagás”), accessible via the URLs and, offer visitors and users access to a wide range of content and services in relation to the energy world. The information of the party responsible for the Website is as follows: Enagás, S.A. Paseo de los Olmos, nº 19 28005 MADRID tax ID A-28294726 Listed on the Madrid Register of Companies in Volume 305, Sheet 36, Page M-6113. 2. Conditions for Access to and Use of the website Access to the Website requires the prior reading and acceptance by Users of these conditions for access and use (hereinafter the "Conditions"). By accessing and using the Website, it is understood that Users confirm, fully, expressly and without reservations, their agreement with the content of each and every one of these Conditions in their version published on the Website at the time of access. Users who are not in agreement with the content of these Conditions must refrain from accessing and using the Website. The Website reserves the right to change these Conditions and shall advise Users by means of corresponding notifications on the Website, in order to make Users aware of any changes from the outset. Access to the Website via the URL and as shown in Section 1.1, is free of charge to Users, and access does not require any prior subscription or registration. Exception is made for any services and access that expressly appear as "reserved", or services and access for which a restriction is indicated or a charge is advised prior to viewing. As a User, you declare yourself to be of legal age and/or have the legal capacity and competence to become governed by these conditions. Users accept, fully, expressly and without reservations or exceptions, that they access and use the Website and its contents and Services under their sole and exclusive responsibility. 3. Website content. Users of the Website assume, know and accept, by the very fact of their visit, that the data and information provided on any Services and any other data and information contained on the Website appear for information purposes only, as preliminary information made available to Users, and that at any given time this information may contain errors and inaccuracies, or be outdated. Enagás reserves the right to modify, unilaterally and at its discretion, at any time and without prior notification, the configuration of the Website, as well as the Services offered through the Website and the access conditions. Likewise, Enagás reserves the right to incorporate new Services into the Website, and the right to deny, limit, suspend or block access to the Services offered through the Website, either temporarily or definitively, for any of the reasons stated in these Conditions. Exception is made to the indications in the above two paragraphs for any data or information which Enagás is legally obliged to publish or reveal, and when it has chosen the Website as the media in which to publish such information. Any specific content on this Website that exceeds its informative role will be expressly indicated, and Enagás shall assume responsibility for the truthfulness and correctness of the information contained in such cases Through this Website, Enagás allows Users to receive or use the following Services: News - Site map - Contact us - Employee mailbox - Free content and services. Services are offered to Users free of charge. 4. Representations and warranties. Enagás guarantees that the Website has the necessary technology (software and hardware), at this time, to permit access and use. Nevertheless, Enagás accepts no liability for the existence of any virus or other harmful elements, introduced by any method or any third party, that could cause alterations to Users' computer systems, or for any adverse consequences that they may cause to Users' computer systems. Users fully accept the foregoing, and undertake to observe the maximum diligence and care when accessing and using the Services offered through the Website. In particular, but not exclusively, Users should follow the security recommendations displayed on the Website. Users accept that the Website has been created and developed in good faith by Enagás with information from internal and external sources and offers it as-is to Users, but that it could, however, contain false statements, inaccuracies, pertinent omissions, and errors. Consequently, Enagás can on no account guarantee the truth, precision or current relevance, or the completeness of the contents of the Website. Therefore, Users shall hold Enagás harmless from any liability or responsibility for its reliability or usefulness, or any false expectations that could be produced or generated during navigation of the Website. Users guarantee that any activities they conduct using the Website will be legal and moral, and adhere to generally accepted social norms and public order, and that in no case may they offend the good name and commercial image of Enagás, of other Users of the Website, or of third party service providers. In particular, Users undertake to use the Services in a correct and diligent way, and to abstain from using them for illegal ends or effects, or for purposes prohibited by these Conditions, in any way that violates the rights and interests of third parties, or that can damage, disable, overload or deteriorate those Services, the computer equipment of third parties and any documents, files, and all types of content that may be stored in their computers, or that hinders the normal use or enjoyment of the Services by third parties. In particular, Users undertake not to use the Services for the activities included in but not limited to the following list: I) To assume the identity of a third party. II) To violate the basic rights and public freedoms recognised in national legislation and in international treaties or conventions and, in particular, to attack the honour, privacy, image, or ownership of goods and rights of third parties. III) To incite or promote criminal, insulting, defamatory or offensive actions, or actions that are, in general, contrary to the law, morality, generally accepted social norms and public order. IV) To induce or promote discriminatory actions or ideas based on race, gender, ideology, religion or beliefs. V) To incorporate, make available, or allow access to products, elements, messages and/or services that are criminal, violent, pornographic, offensive or, in general, contrary to the law, morality and public order. VI) To violate the intellectual or industrial property rights of third parties. VII) To violate legislation on privacy of communications, regulations on publicity and/or regulations on unfair competition. VIII) Wilfully and maliciously to transmit, through the Website, e-mails, software or data (including viruses or malware) that cause or can cause loss or damage in any degree to the computer systems of Enagás or of other Users or of third parties, or to falsify the origin of e-mail or other material contained in files transmitted via the Website. 5. General disclaimer. Enagás makes no representations nor does it offer warranties of any kind, either explicit or implicit, on the workings of the Website or the information, content, software, materials or products included on the Website, to the degree allowed by the applicable legislation. Likewise, Enagás is exempted from the obligation to provide warranties, either explicit or implicit, including, among others, the implicit warranties of suitability for a particular purpose. Enagás cannot be held liable for losses or damages of any kind that may be derived from the use of this Website, including, among others, direct and indirect damages. Enagás accepts no liability for any direct or indirect losses or damages that may be derived from interruptions in Website service or by its continuity. Likewise, Enagás accepts no liability for possible errors or deficiencies in security that may arise from the use by Users of out-of-date or insecure versions of a web browser, or from the activation of devices for saving user passwords or identification codes that are recorded on the browser, or from damage, errors or inaccuracies that may result from malfunction thereof. Enagás does not provide warranties of any kind, either expressly or implicitly, with respect to the information transmitted, distributed, published or stored on the Website, nor with respect to the way the Users and their employees, or third parties make use thereof. In all cases of responsibility attributable to Enagás, it shall be liable only for the actual direct losses and damages caused, without including in any case compensation for lost profits. Users shall be liable for losses and damages of any type that Enagás may incur as a direct or indirect consequence of their non-compliance with the Conditions. 6. Links or hypertext links with the Website. Users or the owners of other websites that seek to create a hypertext link (hereinafter, "link") to the Website should ensure and commit to adherence to Enagás' rules regarding Internet links. These rules are: I) No links to locations or sub-locations on the Website other than the home page of the Website. II) No links that enable whole or partial reproduction of the locations on the home page of the Website. III) No false, imprecise or incorrect declarations shall be placed next to the link that can lead to error or confusion, or, in general, that are counter to the law, morality or accepted social norms. IV) No brand name or protected logo shall be included other than that of the URL of the Website. V) No links shall be created to websites containing content, statements or advertising that is racist, xenophobic, pornographic, or which advocates terrorism or attacks on human rights, and which, in general, may damage in any way the good commercial name or image of Enagás or of its customers. In no case shall the inclusion by other websites of links to the Website imply that Enagás maintains any ties or associations of any type with the owner of the website establishing the link or, even less so, that Enagás promotes, approves, guarantees, or recommends the content of those web pages or websites. The Website may contain links to other websites not managed by Enagás. Enagás accepts no responsibility for the information contained on those websites that may be accessed by links on Enagás' Website or webpages or their search engines. The presence of links on the Enagás' Website is merely for the purpose of providing information. Enagás therefore accepts no responsibility nor does it offer guarantees in any way, either expressly or implicitly, with respect to: I) The marketability, appropriateness, quality, quantity, characteristics, source or origin, marketing or any other aspect of the products or services offered and marketed on the Website. II) Losses and damages, either direct, indirect, or of any other type that may be caused by the products or services offered, marketed, acquired, sold, or rendered through the Website. III) Prices offered or agreed to by the Users with the offering entities. IV) Transactions or operations carried out between them. V) The successful conclusion of such transactions or operations. VI) The terms and conditions agreed to by them for their business deals and conditions of use, or modifications, compliance and execution, billing, and methods and means of payment and settlement. VII) Ensuring the delivery of the products or the provision of the services. VIII) The information exchanged between them. IX) The content and use or non-use of personal information that such entities require from Users in order to acquire business and carry out the operations. X) The content and use of the personal information that Enagás transmits to those entities with the sole and exclusive purpose of following through on the business relationship initiated or created, in accordance with the indications given in the Notification at the bottom of the User registration form. XI) The use by Users of advertising, or of the distinguishing signs and symbols of a third party or of their own. 7. Intellectual and Industrial Property Rights. All the content of the Website (including, but not limited to, databases, images and photographs, patents, utility models, industrial designs, drawings, graphs, and text, audio, video, and software files) is the property of Enagás, or of its content providers. In the latter case, these are subject to their licences or transfers made by them, and are protected by national or international intellectual and industrial property laws. The compilation (understood to be the gathering, design, layout and set-up) of the entire contents of the Website is the exclusive property of Enagás, and is protected by national and international industrial and intellectual property laws. All the software used to design the displays, navigation, use and development of the Website is the property of Enagás or its software providers, and is protected by national and international industrial and intellectual property laws. Brands, labels, distinguishing signs and symbols and logos of Enagás that appear on the Website are property of Enagás and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or on the Website may be the brands and other distinguishing signs and symbols registered by their respective and legitimate owners. All the texts, graphics, videos and audio files are the property of Enagás or of its content providers, and may not be modified, copied, altered, transformed, reproduced, adapted or translated by Users or by third parties without the express authorisation of the content owners. In no case does making available to Users the databases, drawings, graphs, images and photographs, and text, audio and video files and software owned by Enagás or by its providers appearing on the Website imply a transfer of their ownership or the granting to Users of a usage right other than the usage right implied by the legitimate use that is in accordance with the nature of the Website. Any use of the contents of the Website, of its Services and, in general, of all the rights mentioned in the above paragraphs without authorisation from Enagás is completely prohibited. This prohibition includes its use, reproduction, dissemination, transformation, distribution, transmission by any medium, subsequent publication, exhibition, public communication and total or partial representation. Such use shall constitute an infringement of Enagás' intellectual property rights and shall be punishable under the laws in force. 8. Force majeure. For the purposes of these Conditions force majeure is understood to include, although it is not limited to: I) All non-malicious events that are impossible to foresee, or even if foreseen or foreseeable, inevitable. II) Failures in access to the Website. III) Electricity transmission or telephone network failure. IV) Damages caused by third parties or attacks on the Website server (viruses) that affect the quality of the Services and cannot be attributed either to Enagás or to Users. V) Failures in the transmission, dissemination, storage, or making available to third parties of the databases and other content of the Website. VI) Problems and errors in receiving, obtaining or accessing the Website or the Services by third parties. 9. Suspension of Access to the Website and to the Services. Enagás shall make every effort to enable the continuous availability of the Website. Nevertheless, Enagás shall be free to determine the mode of operation of tests, controls and maintenance operations, and to perform them at any time, regardless of the procedures and methods used for this purpose. Enagás shall endeavour, whenever reasonably possible, to notify Users by means of an announcement on the Website that a maintenance operation or other activity is being performed that may affect the Website. Enagás reserves the right to freely modify its capacity for transmission and monitoring, and other technical methods or services used for access to or use of the Website. Enagás may temporarily or definitively suspend the Services, without this giving rise to any type of compensation for Users, under any of the following circumstances: I) When necessary for maintenance work. II) When necessary to preserve the integrity or security of the Services provided, of the equipment, system and networks of Enagás or of third parties, whenever they affect or might affect Enagás’ services. III) When justified by Enagás or a third party's operational reasons in situations that could affect the provision of the Services by Enagás. IV) When there is a force majeure event, Enagás shall endeavour to keep Users informed regarding any suspension and its causes, whenever possible. 10. Termination. Either party may consider their obligations under these Conditions to be terminated in the following cases: I) Failure to comply with any of the obligations established in these Conditions, if not remedied within thirty (30) days of the date of written notification, except if it cannot be resolved owing to its significance. II) The other party is insolvent or is subject to voluntary or involuntary bankruptcy proceedings or suspension of payments, or if said party has been assigned an administrator, custodian or other similar figure, if it transfers its rights to its creditors, or if it takes any decision leading to its dissolution or liquidation. The Website Conditions may also be terminated, without prior notification given to Users, when: I) There is knowledge that Users are engaged in any illegal activity by means of the Services. II) Users have failed in any of their essential obligations under these Conditions and, more particularly, in the event of improper use of the access code, or in case of violation of or challenge to the intellectual and industrial property rights of the Website, all without prejudice to any corresponding legal actions taken in defence of their interests. 11. Partial nullity If any clause of these Conditions is declared totally or partially null or no longer in effect, that nullity shall affect only those provisions or parts of provisions that are null or no longer in effect. The remainder of the Conditions shall continue in full force and effect, unless the nullity affects a part that is essential to the Conditions, and therefore affects them in an integral way. 12. Applicable laws and jurisdiction. These Conditions shall be interpreted in accordance with and shall be governed by the laws of Spain. The courts of Madrid shall have jurisdiction over any litigation derived from the existence of, access to, use or contents of these Conditions.  

Privacy Policy

With this Privacy Policy, the Enagás Group wishes to inform you about how we collect and process personal data you provide to us. Accordingly, we comply with the principle of transparency provided in the new data protection regulation. We hereby inform you that your data will be processed in accordance with Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”). This Policy applies to all data processing operations carried out by companies in the Enagás Group. However, it does not apply to third-party websites, including external websites accessed via links on our websites. The Data Controller The main company responsible for processing your data is Enagás S.A. (hereinafter “Enagás”). However, data may also be processed by companies in the Enagás Group, depending on the relationship you have with each company. When your data is collected, you will be informed of the identification details of the data controller in each case. The locations and functions of the companies in the Enagás Group are available at In addition, we would like to inform you that if you have any queries in connection with the processing of their data, you can email us on or write to our headquarters in Paseo de los Olmos 19, 28005 Madrid, Spain. Personal data we process and how we obtain the data By way of example, we may process the following personal data by the following means: -       Data you provide voluntarily in messages sent to the email addresses in the “Contact” section of this website or information we collect from correspondence with users, such as data provided in response to recruitment processes carried out by Enagás. -       We will process your image via our video surveillance system to protect the people in the Enagás building and our facilities. -       Data arising from your interaction on social media, such as when you comment on Enagás posts or pages, and data relating to your account that can be used to identify you. -       When you provide personal data relating to a third party, you warrant that you have obtained their consent to provide us with their data for the purposes set out in this Privacy Policy. When special conditions apply to the processing, you will be informed specifically of the processing operation and purpose, and these conditions shall prevail over this Privacy Policy. Purpose and legal basis for processing By way of example, we inform you that Enagás may process your personal data for the following purposes: a)    To attend to a customer, user or data subject You will find our contact details on the website, including our address, telephone number and email address. We use these channels to process your data to respond to queries, suggestions and complaints you send us. The legal basis for the processing is the performance of the contractual or pre-contractual relationship (application for service).   b)    Carrying out of surveys and events After you have visited our premises, we may process your business contact details for the purpose of managing the relationship with Enagás and to inform you about corporate events that may be of interest to you and to conduct surveys about our services.   The processing operation is based on Enagás ’s legitimate interest in managing and maintaining the business relationship with you, and to tell you about services you have shown an interest in.   In addition, if you attend an event in a personal capacity, we may process your data so that we can invite you to other events organised by the Enagás Group and, in such cases, we may take photos at the event which will be published on our website. In any event, we will notify you in advance so that you can make a decision accordingly. In this case, we rely on your consent as the legal basis for the processing.   c)    Entrepreneurship projects and initiatives We may receive projects you send us under the Enagás Corporate Entrepreneurship and Innovation programme via our website   The legal basis for the processing in this case is Enagás' interest in providing you with information in relation to your application and participation in the programme and to evaluate your project.   d)    Management of data relating to contract representatives and potential clients To manage and perform the contractual relationship we have with companies such as gas marketers, distributors and/or suppliers, we process the contact details of the companies’ representatives. Therefore, the legal basis for the processing is the performance of the contract between the two parties.   Similarly, we process the data of potential clients, such as legal persons, representatives of institutions and public bodies, journalists, analysts, investors and shareholders, who have provided us with their personal data. The legal basis for the processing in this case is the consent given by the data subject.   e)    Relations with suppliers Enagás may process the data of supplier’s employees (provided either by the supplier or the employee) to ensure the quality of the service provided by the supplier, allow access to Enagás' facilities and to comply with legal obligations in relation to social security. The legal basis for the processing is our legitimate interest in overseeing the relationship with our suppliers and the associated responsibilities.   f)     Enagás news and publications We will process your personal details to send you news about the Enagás Group and its activities when you subscribe to our newsletter. We will only process the data if we have your consent, and this consent is the legal basis for the processing.   g)    Job offers We regularly publish job offers and also have a channel for the receipt of applications sent on spec. If you contact us because you are interested in joining the Enagás team, we will process your data and any documents you send for the purposes of assessing your application and considering you for job vacancies that arise in Enagás. Therefore, it is possible that we will share your data with the company in the Enagás Group looking to fill the vacancy. The legal basis for the processing in this case is the consent you give when completing and submitting the job application form.   h)    Training We organise training activities both for our employees and third parties. If you take part in a training activity organised by Enagás, we will process your data for the purpose of managing your participation and gauging your satisfaction with the training.   The legal basis for the processing is our legitimate interest in promoting the exchange of knowledge and skills of our employees and, if you are not an employee, the consent you gave when registering for the training course.   i)      Control of access to our premises When you access our facilities, we process your data in order to keep track of visitors to our premises. In this case, the legal basis for the processing is Enagás' legitimate interest in ensuring the safety of Enagás premises.   j)     Video surveillance We operate video surveillance cameras for the purpose of ensuring the safety of the employees and property of the Enagás Group. The legal basis for the processing is our legitimate interest in preventing or investigating, where applicable, any incidents against people or property that occur on Enagás premises.   k)    Responsibilities We will process your data when this is required for compliance with our tax, obligations, employment and/or administrative obligations. The legal basis for the processing is compliance with our legal obligations in each case.   Data retention We will keep your personal data for the time required to fulfil the purpose of collection, such as to respond to a query or complaint, or as long as you have a contractual relationship with us, provided you do not exercise your right of erasure, we are required to retain your data in compliance with a legal obligation or for the exercise or defence of legal claims. We will inform you of the criteria and duration of the processing in each specific case. After the contractual relationship has ended, we will retain your data after blocking them to make them available to the public authorities or courts for possible criminal, civil, commercial and/or administrative liabilities arising out of the processing and to exercise and defend ourselves against complaints from the Spanish Data Protection Agency. Disclosure of data If Enagás intends to disclose your personal details, when your data is collected, you will be informed of the recipients or categories of recipients to whom the data are disclosed, such as: -       Third parties to whom we are obliged to disclose your data to comply with a legal obligation, for example, the administrative, tax and social security authorities. -       Third parties to whom we have to disclose your data to fulfil the basic purposes of the relationship. -       Other companies in the Enagás Group, where applicable, to fulfil the purposes described above. -       Entities that subsidise training activities, when data are processed for training purposes. In addition, we have relationships with third-party suppliers who, in their capacity as data processors, provide us with certain services. Enagás, for its part, requires that data processors provide sufficient guarantees in relation to the protection of your data. In the event that your data is accessed by companies in countries outside the European Economic Area (EEA) that do not offer an adequate level of protection similar to that afforded by the EEA, we will require that they comply with one of the guarantee mechanisms provided in the GDPR. Security of data To safeguard your personal data, Enagás has taken all technical and organisational measures to ensure the security, integrity and confidentiality of your personal data and to avoid their alteration, loss and/or unauthorised access or processing. In order to keep your personal data up-to-date in our Record of Processing Activities, you are required to inform us of any changes to your personal information, otherwise we cannot accept responsibility for data that is not accurate or truthful, or for the consequences this may have for the Enagás Group or third parties. Processing of your data in social media Enagás has a presence on social media. Therefore, if you decide to include personal information in these media, your data will be processed in accordance with this Privacy Policy. Specifically, the data you provide through our social media pages will be processed by Enagás S.A., with registered office at C/ Paseo de los Olmos No. 19, Madrid, for the purpose of interacting and communicating with you via social media to better acquaint you with our activities and expertise. The legal basis for the processing is your status as a “user”, “friend” or “follower” of our social media profile or to be able to respond if you mention our profile in your comments, even if you are not a follower; in the latter case, we will process the minimum data needed to reply to you. Once you stop “following” our social media profile, we will retain your data for a period of two years. Nevertheless, when interacting with us on social media, you should be aware that the terms of use are determined by each social media platform and are therefore beyond our control and not covered by this Privacy Policy. Therefore, we recommend that you know and agree with their legal terms and privacy policies before you use them or provide personal information. In any event, we recommend that you avoid including your own or other people’s personal data when communicating with us on social media.     Minors In general, Enagás does not process the personal data of persons under 18 years. Both the content and services we offer are intended for people over the age of 18. However, we may occasionally hold corporate events that are attended by minors. In such cases, we will not process their data (name, surname, photograph, image, etc.) without first notifying the minor’s parent or guardian about the processing and obtaining their consent if the minor is under the age of 14 years. Enagás accepts no responsibility for personal data published by minors on our social media pages without their parents or guardian’s consent. The data subject’s rights  You may exercise your rights of access, rectification, erasure, restriction, portability and objection to the processing of your data and automated decision-making at any time by sending a written request to or to the address: Paseo de los Olmos 19, 28005 Madrid, including a photocopy of your national ID card or equivalent identity document and specifying the rights you wish to exercise. If a legal or voluntary representative is acting on your behalf, they must also provide a document to this effect and their identity document. In addition, if you gave your consent to a specific processing operation at some point but wish to withdraw it, you may do so by sending a written request to or the address indicated above. Templates, forms and additional information about the above rights can be found on the Official website of the Spanish Data Protection Agency. If you believe your rights under the regulations have been infringed, you may send a complaint to or the data protection authority which, in Spain, is the Spanish Data Protection Agency ( The data subject’s responsibility We accept no responsibility for the truthfulness, accuracy, validity and/or authenticity of the data you provide us or the consent given. Furthermore, Enagás is not responsible for data you provide relating to third parties when you have not obtained their consent. Amendment of this Privacy Policy  This Policy may be amended at any time, and you will be notified of any important changes. Your data will be processed in accordance with the provisions of the new Policy; therefore we recommend that you check the Policy from time to time.

Dónde estamos

C/ Paseo de los Olmos, 19
28005 Madrid Mapa Enagas Emprende

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